Yes. Appointments are essential. All grooming is by appointment only. All dogs are | | scheduled at time intervals (usually 2 hours) this is for your convenience, and also so that the dog will only be at the kennel a short time. In order to schedule dogs in this manner it is important that all appointments are kept on time. Please call if you are unable to keep your appointment or if you will be late. Any dog 1/2 hour late will be considered cancelled. If you call, it will then be possible for me to call another customer in your place. Any dog not picked up by 6:00 PM will be considered a boarding dog and cannot be picked up until 8:00 AM the next day. You will be charged the regular boarding fee in addition to the grooming fee, when the dog is picked up the next day. To be sure your dog will have an appointment when you need him groomed again, I suggest setting up a standing appointment every 4-6 weeks. If you'd rather call each time he needs grooming you may have to wait, as standing appointment dogs will always be done first. If you think you may forget your appointment, tell me, and I will give you a reminder call the day before your next appointment. Please make your holiday (Christmas) appointments well in advance.
 | | Can Watch My Dog Being Groomed?
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Yes. I just ask that you watch from the beginning and stay as long as you want. Remember |
| | most groomings last about 2 hours. If you comeback early to watch, your dog will naturally be excited to see you and will be harder for me to handle after seeing you. The last part of the grooming with the scissors is the most dangerous. I ask you not to excite your dog while I am scissoring, and thus preventing any injuries.
 | | Will you clean my dogs anal glands and brush his teeth?
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No. WE DO NOT DO ANAL GLANDS OR TEETH. If you have concerns about this please talk |
| | to your veterinarian.
 | | My dog scratches all the time, but I can't find any fleas on him. What's the | | | problem?
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Scratching is often caused by dry skin and not fleas. This could be the result of excessive bathing, dry climate, nutritional deficiency or the wrong type of shampoo.
 | | My dog has a very strong odor. Bathing doesn't seem to do any good. Why?
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It is possible that his teeth, ears or his anal sacs are responsible for the problem. We will be |
| | able to help you to determine the nature of the problem and refer you to your veterinarian, if necessary.
 | | Why do my dog's nail get so long?
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Because he isn't on hard surfaces often enough to keep them worn down. You should have |
| | them checked at least once a month.
 | | Do I need to brush my dog ?
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Yes. Brushing your dogs hair several times a week is the best way to keep the coat in good |
| | condition. On a short haired breed, regular brushing keeps the skin clean and makes the dog less susceptible to skin disease and parasites. On long haired breeds, brushing removes the dead hair before it has a chance to mat and stimulates the growth of new hair. A well brushed coat is naturally oily and grows faster. The individual hairs lie more smoothly and the natural oil is distributed more evenly. A certain light is reflected from all well brushed hair and it looks more glossy than un-brushed hair. Good brushing behavior should begin at an early age. As soon as you acquire your dog, get it accustomed to being brushed. Elbow grease is the best known method for removing mats. If a dog's coat is badly matted and the mats cannot be removed, then it is recommended to the owner that the coat be stripped down. This way the coat will have a chance to grow out and the dog can be put on a regular grooming schedule so that the problem does not occur again. REMEMBER TO BRUSH OUT A SEVERLY MATTED DOG TAKES TIME, IT'S EXPENSIVE BUT MOST OF ALL IT IS EXTREMELY UNCOMFORTABLE FOR YOUR DOG. If you don't know the proper way to brush your dog, or which type of brush to use, PLEASE ask me and I will be glad to help you. Together we can make the grooming experience for your dog much more pleasurable.
 | | I have my dog clipped every six months, but he doesn't look as pretty as my | | | neighbor's dog. Is that my groomer's fault?
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Your neighbor probably has a regular 4-6 week appointment with the groomer and keeps her dog well brushed between appointments. This kind or regular attention enables the groomer to devote more time and effort to beautifying her dog, rather than to de-matting and trying to salvage a neglected coat.
 | | Before and After:
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The kennel has a before and after notebook of dogs: these pictures may help you in |
| | deciding on a clip for your dog, or give you some idea how your dog will look when he leaves the kennel after being groomed.
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